Refund policy

Simplehuman products are built to last. If you're not satisfied, we accept returns within 30 days of delivery for unused items in original packaging. Defective or damaged items may be eligible for replacement or refund outside this window under our product warranty. Return shipping costs are the customer's responsibility unless the item is defective. Refunds are processed within 5–10 business days after we receive the return. Contact us at [support email] if you haven't received your refund within that timeframe.