product support
wall mount pump

product support
wall mount pump

troubleshooting

What size screw is recommended to mount the unit?

#8 pan head screw is recommended. Depending on the wall type, there are different kinds of #8 pen head screws. For commercial models, #8 or #10 is recommended.

Does the unit adhere to sheetrock and plaster walls?

Double-sided tape and glue cannot be used on sheetrock and plaster walls. Special mounting screws for soft walls are necessary and can be purchased at any hardware store.

Does the unit adhere to fiberglass surfaces?

Yes, although fiberglass is not an ideal surface. Ensure both pieces of adhesive tape have solid contact with the fiberglass and that the glue is not covering the adhesive tape. Press down firmly to allow strong contact.

How to remove the unit from the wall.

Pry off the unit and clean any remaining residue with any mineral spirit.

How to remove silicone glue from the wall.

Remove (scrape or wipe) the silicone glue, then scrub down the area with isopropyl alcohol (IPA), or mineral spirit to remove any remaining residue.

replacement parts
dispenser

dispenser
PD0377

$24.99
triple wall plate

triple wall plate
PD0392

$15.99
twin wall plate

twin wall plate
PD0391

$9.99
single wall plate

single wall plate
PD0390

$6.99
conditioner cap

conditioner cap
PD0397

$6.99
soap cap

soap cap
PD0373

$6.99
shampoo cap

shampoo cap
PD0372

$6.99
flat side cap

flat side cap
PD0370

$1.99
side cap with hook

side cap with hook
PD0371

$1.99
instruction sheet
instruction sheet
Download the instruction sheet for your wall mount pump.
Download
contact us

still have questions?claim warrantyor contact customer service.