product support
steel frame dishrack

product support
steel frame dishrack

troubleshooting

How to clean kitchen products.

In order to maintain and keep any plastic part clean, we recommend soaking them in a solution of warm water, vinegar, and baking soda for half an hour or more. Feel free to rinse away and wipe off any residue or buildup.

We strongly recommend against exposing the plastic parts to a high amount of heat or placing them in a dishwasher.

We recommend cleaning stainless steel weekly with a soft cloth, warm water, and a mild detergent. Afterwards, feel free to rinse the steel with clean water and wipe it dry with a soft and absorbent cloth. We strongly recommend never using steel wool, bleach, salts, or acids to clean stainless steel. Do not use steel wool to wipe your stainless steel, it will scratch the surface. Do not allow bleach, salts, or acids to come in contact with the steel as it will discolor the product.

My dishrack is rusting.

If your dishrack is rusting, it's possible it's due to the use of harsh chemicals or abrasives (i.e. Clorox wipes, Mr. Clean Brush) as these can damage the coating. We DO NOT recommend using any of these products.

Are dishrack parts dishwasher safe?

In general, we do not recommend placing the dishrack parts in the dishwasher. Plastic can deform under intense heat. Some parts may be dishwasher safe. Please refer to the product descriptions on the simplehuman.com web site. If you don't see the words dishwasher safe, it is not. You can safely clean your dishrack with warm water and vinegar.

Can I remove the wine glass holder from the steel frame dishrack?

Yes, the wine glass holder is easily detachable from the steel frame dishrack.

replacement parts
plate holder with silicone sleeves

plate holder with silicone sleeves
PD6261

$24.99
wine glass holder

wine glass holder
PD6262

$14.99
wine glass holder

wine glass holder
PD6271

$14.99
cup holder drip tray

cup holder drip tray
PD6260

$9.99
cup holder drip tray

cup holder drip tray
PD6270

$9.99
utensil holder

utensil holder
PD6259

$9.99
utensil holder

utensil holder
PD6269

$9.99
drain spout with locking knob

drain spout with locking knob
PD6258

$14.99
drain spout with locking knob

drain spout with locking knob
PD6268

$14.99
foot pad, set of 4

foot pad, set of 4
PD6281

$4.99
warranty
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