product support
58L dual compartment rectangular sensor can with voice and motion control

product support
58L dual compartment rectangular sensor can with voice and motion control

troubleshooting

Cleaning and maintenance.

Clean stainless steel weekly with a soft cloth, warm water and a mild detergent. DO NOT use steel wool, stainless steel polisher, bleach, salts or acids as these will damage the product. Or use our microfiber mitt, which just uses water on one side to wash and the other dry side to wipe and polish.

Our stickers should not leave residue, but if this happens, remove using adhesive removers such as “Goo-Gone®”, “Un-du®” or “De-solv-it®”. Be sure to rinse the area with water and dry with a soft cloth.

Lid is not opening.

Batteries may be low or sensor can may need to be reset.
1. Try to trigger the sensor from the top, not the front.
2. Make sure there is no power to the unit. Remove the batteries or unplug the AC adapter power cable from the sensor can.
3. Wipe the sensor lens clean using rubbing alcohol.
4. Wait 1 minute, then re-insert new alkaline batteries or plug the unit back in.
5. Ensure that you are only using one power source. For instance, if you are using the power adapter, do not insert batteries into the unit. If using batteries, do not have the unit plugged in.

A solid blue light displays when the lid opens.

Objects may be triggering the sensor or it is dirty.
1. Ensure that you are not standing in front of the can and that nothing is directly in front of the sensor.
2. Wipe the sensor lens clean using rubbing alcohol.

A red/blue light is flashing continuously.

Batteries may be low or the sensor can may need to be reset.
1. Make sure there is no power to the unit – remove the batteries or unplug the AC adapter’s power cable from the sensor can.
2. Wait 1 minute, then re-insert new alkaline batteries or plug the unit back in.
3. If lights are still flashing, contact Customer Support.

replacement parts
lid assembly

lid assembly
PD6255

$139.99
sensor trash can power adapter

sensor trash can power adapter
ST2003

$30
24L blue plastic recycling bucket

24L blue plastic recycling bucket
PD6151

$19.99
instruction sheet
instruction sheet
Download the instruction sheet for your 58L dual compartment rectangular sensor can with voice and motion control.
Download
contact us

still have questions?claim warrantyor contact customer service.