product support
30L rectangular step can with liner pocket

product support
30L rectangular step can with liner pocket

troubleshooting

Lid is making a squeaking sound.

Open the lid from the trim portion. Locate the steel chrome rod at the rear of the unit and wipe and lubricate it using WD-40 or similar lubricant.

Lid stays open after changing liners.To close the lid properly, separate the lid and trim with your hand and manually push the trim down. When pushing it down, you will hear a slight noise. The noise you are hearing is normal and will not harm the can in any way. Watch our video on how to close the lid.

Lid stays open after changing liners.

To close the lid properly, separate the lid and trim with your hand and manually push the trim down. When pushing it down, you will hear a slight noise. The noise you are hearing is normal and will not harm the can in any way. Watch our video on how to close the lid.

How to clean stainless steel trash cans.Clean stainless steel weekly with a soft cloth, warm water and a mild detergent. DO NOT use steel wool, stainless steel polisher, bleach, salts or acids as these will damage the product. Or use our microfiber mitt, which just uses water on one side to wash and the other dry side to wipe and polish.Our stickers should not leave residue, but if this happens, remove using adhesive removers such as “Goo-Gone®”, “Un-du®” or “De-solv-it®”. Be sure to rinse the area with water and dry with a soft cloth.

How to clean stainless steel trash cans.

Clean stainless steel weekly with a soft cloth, warm water and a mild detergent. DO NOT use steel wool, stainless steel polisher, bleach, salts or acids as these will damage the product. Or use our microfiber mitt, which just uses water on one side to wash and the other dry side to wipe and polish.

Our stickers should not leave residue, but if this happens, remove using adhesive removers such as “Goo-Gone®”, “Un-du®” or “De-solv-it®”. Be sure to rinse the area with water and dry with a soft cloth.

replacement parts
lid with liner rim, brushed stainless steel

lid with liner rim, brushed stainless steel
PD6142

$34.99
hinge block with liner pocket assembly for CW2023 and CW2024

hinge block with liner pocket assembly for CW2023 and CW2024
PD6275

$29.99
contact us

still have questions?claim warrantyor contact customer service.