product support
new 9 oz. liquid sensor pump

new 9 oz. liquid sensor pump product support

product support
new 9 oz. liquid sensor pump

troubleshooting

3-4 hours or until a solid white light is displayed.

A solid white light indicates the unit is fully charged and displays when the unit is powered on. A pulsing white light indicates the unit is charging. A solid orange light indicates the unit low on charge.

Ensure the charging puck is connected to the base of the unit.

Upon connecting the charging puck, a pulsing white light should appear. If the unit is fully charged, the pulsing light will change to a solid white light. If the unit still needs to be charged, the pulsing light will continue until the unit is fully charged.

If there is no pulsing white light, check the following:

1. The outlet is functional.
2. The power adapter used matches the rating of the charging puck.

Pump needs to be reset:

1. Switch the unit off for 5 seconds, then attempt to switch the unit back on.
2. Wipe the sensor window clean. Rubbing alcohol and a microfiber cloth are recommended.
3. Plug the charger into a wall outlet and the sensor pump. From the the powered-on position, completely cover the sensor window with your hand and toggle the power switch off, on, off, on within 2 seconds to trigger a continuous dispense mode. Stop this mode by removing your hand from the sensor window.

Sensor pump may be clogged.

Plug the charger into a wall outlet and the sensor pump. From the the powered-on position, completely cover the sensor window with your hand and toggle the power switch off, on, off, on within 2 seconds to trigger a continuous dispense mode. Stop this mode by removing your hand from the sensor window.

If it is still clogged, fill the reservoir with warm water and repeat above steps.

1. Wipe the sensor window clean. Rubbing alcohol and a microfiber cloth are recommended.
2. Switch the unit off for 5 seconds, then switch the unit back on.

Gently wipe any dried residue from the spout with a wet paper towel.

The air vent cutout might be clogged. Gently wipe any soap residue from around the white seal under the lid.

replacement parts
360 charging adapter, grey

360 charging adapter, grey
PD6310

$9.99
360 charging adapter, black

360 charging adapter, black
PD6311

$9.99
brushed lid

brushed lid
PD6313

$9.99
matte black lid

matte black lid
PD6315

$9.99
brass lid

brass lid
pd6314

$9.99
white lid

white lid
pd6316

$9.99
instruction sheet
instruction sheet
Download the instruction sheet for your new 9 oz. liquid sensor pump.
Download
warranty
contact us