At simplehuman, we love our products. We also love our web store and want to make sure you never pay more at simplehuman.com than at one of our licensed retail store partners. So, if you find an identical simplehuman product at another retailer for a lower price, we will gladly match that price.
There are a few conditions though. In order to receive the product for the lower price, it must be brand new and the same style, size, and color as the item on simplehuman.com. Also, the item from the competing retailer must currently be in stock, available, and ready to ship. We also will only match the list price—not the price including a coupon or instant rebate, or if there's been a typographical pricing error. And, unfortunately, it cannot be a clearance, closeout, damaged, display or open-box item, or a special offer or bundled purchase. A couple more things, we do not honor price matching for auction sites (e.g., ebay.com or craigslist.org), membership sites (e.g., Costco.com), or stores outside the United States, and applicable taxes and shipping charges will be included when calculating a price difference as well.
Now, here's the great news! Our simplehuman price-matching offer is valid within 30 days of your purchase at simplehuman.com/ca—to our final discretion. To get your price-match, call Customer Support at 877-988-7770, Monday through Friday, 8 a.m. – 5 p.m. Pacific Standard Time.
Please note: We may limit the quantities of price match items, and we reserve the right to limit quantities sold to a customer.